The return period at Ready Steady Fashion is 30 days. Please get in touch with us within 30 days if you’re unhappy with your purchase so we can set up a return and refund.
For our devoted customers, we have a no-questions-asked refund policy. Yes, but you must adhere to a few requirements that are fundamental to returns.
Prerequisites
The only requirement is that the item is in the same state as when you acquired it. It cannot be used, altered, or worn at all. You must deliver it back with:
- The original package and tags
- The receipt
- Evidence of purchasing
How To Raise A Return Request?
You can raise a ticket and get in touch with us through the customer query form. Our customer service team will be glad to help you.
Detrimental
As soon as you receive the merchandise, please let us know if you’re not happy with it. Please contact us right away if the item is broken, flawed, or you received the wrong goods.
We’ll inspect it immediately away and do everything we can to make it right.
Exchanges
Returning the item, you already own and then making a new purchase for the desired item after the return has been accepted is the simplest way to ensure that you receive what you want.
Exceptions
Some products, such as personalized items and bespoke products (like special orders), cannot be returned, including personal care products (things like lingerie and personal items)
Volatile liquids, gases, and hazardous materials cannot be returned to us. If you have queries or concerns regarding a certain item, do get in touch.
Regrettably, gift cards and items that are on sale or discounted cannot be returned.
Refund
After we’ve received and examined your return, we’ll let you know right away whether or not your refund was approved. Your original form of payment will automatically get a refund if it is approved.
Please be aware that it can take longer for your bank or credit card company to complete and deposit the refund.